Story Tag: Real-time CRM
Salesforce Genie: Discover The World’s First Real-time CRM blogs.emorphis.com
Salesforce Genie provides customer data, analytics, and automation tools. Based on metadata, the Salesforce Genie builds a customer graph. This customer graph's function is to compile all the information into a single customer profile. The usage of a customer data platform by Salesforce Genie to identify a particular customer or a group of customers must also be understood. It then incorporates that data into flow…