Story Tag: Arabic Bilingual Call Center
Know The Customer’s Culture and Language: Multilingual Call Center as the building block of Customer medium.com
When Pope Clement XIV phrased, ‘Do in Rome as Romans do’ in the late eighteenth century, he invariably gave away the epitome of culture to be followed while executing customer service operations for any consumer-facing internet company. The phrase today refers to the importance of adapting yourself to the customs of the people who are in certain places and situations and behaving as they do.